Fraud remains a significant problem for the UK and remains the most prevalent crime against individuals in England and Wales, accounting for an estimated 41% of all crime reflected in the Crime Survey for England and Wales in the year ending September 2024. The harm it causes - financial, psychological and emotional - is immense.
The Internal Communications team lead on communicating with NCA officers, manage the intranet and keep internal channels (intranet, global emails, notice boards) up to date.
The Digital team are responsible for the NCA’s website and social media feeds. The team also manage the relationship with the NCA’s web developers and hosting providers.
The Press Office is responsible for managing the NCA relationship with media outlets and journalists. The team offer a 24/7 service and are able to issue media releases and statements, as well as arrange interviews with NCA spokespersons.
The Strategic Communications team commissions targeted audience research, develop, implement and evaluate marketing strategies for awareness raising or behaviour change campaigns, using owned and paid media.
EDA-B provides business architecture and design expertise and direction for the NCA to deliver the Agency strategy and ensure coherence of existing design work. The team ensures that investment and change decisions are strategically aligned through the EDA Committee (EDAC), which is chaired by Director Strategy; manages POLKADOT FLAME, the Agency Operating Model refresh; and maintains the NCA’s business architecture and provides architectural and design consultancy services to other business areas.
PAR provides analysis and reporting on the effectiveness/impact of the NCA and the wider national response to tackling serious organised crime. PAR also owns the Enterprise Risk Management processes by which the Agency plans and prepares for external inspection and audit.
Responsible for leading strategic planning (including leading the NCA’s SR bid development), managing the pipeline of strategic investment choices and increased visibility of new demand to FICC, and commissioning of programmes to be delivered by the relevant NCA Directorate (e.g. Transformation). The team support the Portfolio SRO to commission, control and manage the portfolio outcomes. They report directly into the Portfolio SRO at Finance, Investment, and Change Committee.
The Future Strategy team led the work to produce the NCA 5-year strategy which was launched internally in 2023. The team continues to work to further hone the direction of the NCA through the production of sub-strategies in areas such as system leadership, capabilities and internationalising the agency.
NCAS manages the NCA’s strategic relationships with Whitehall and Parliament, the Devolved Administrations and policing partners, including the NPCC. The team invests in relationships with UK and international stakeholders to support delivery of our strategic priorities. NCAS provides briefings for DGs’ attendance at strategic level forums and oversees the NCA’s accountability to the Home Office. It leads the NCA's response to Parliamentary Questions and Consultations, Parliamentary Select Committees and parliamentary correspondence.
Oversees corporate governance activity for the Directorate, working collaboratively with teams to ensure compliance with corporate controls. The team has the following Directorate level responsibilities: working planning, establishment control and recruitment; developing the L&D offer; financial management including overseeing the Command’s BAU budget; directorate-level risk management activity; coordination of other key governance activity such as H&S, BCPs, and information management.
The NAC is a centre for strategic intelligence analysis and assessed intelligence reporting, it is a member of the PHIA assessment community. It provides an authoritative, all-source understanding of the threat. The NAC provides intelligence products and subject matter expertise to customers across HMG and the SOC system; informing policy and strategy, driving operational response and directing business planning. NAC core products are: the National Strategic Assessment, Annual Threat Assessments, Intelligence Assessments and Intelligence Briefs.
The SIU was formed in 2023 to support the implementation of the new NCA Strategy. The team works collaboratively to ensure that all parts of the NCA are aligned to the Strategy’s aims and deliverables. In addition, the SIU is responsible for measuring overall delivery of the Strategy, reporting progress regularly to the NCA Board.
The NCA Governance team provides the Secretariat for the NCA’s top-level governance structures. This includes scheduling meetings, distributing papers, minuting meetings, and ensuring that actions and decisions are communicated and progressed. The team provides the Secretariat for key governance meetings including, ExCo, NCA Board, Audit, Risk and Assurance Committee and Finance, Investment and Change Committee.
The NCA recognises the excellence and achievements of its officers, and external partners, through a range of both national and Agency-level awards, overseen the R&A team. This includes National Honours, Civil Gallantry awards, Civil Service Awards, DG commendations, and Royal Garden Party invitations. The Recognition & Award team provide the Secretariat for the Recognition & Awards Committee - the DG Chaired forum in which formal recognition of NCA officers and others, is agreed.
The NCA’s Private Office provides guidance, advice and support to our Senior Civil Servants (DGs, Directors and DD’s) to enable them to run the Agency effectively. This team includes Private Offices of Director Generals only.
An integral part of the Strategic Centre, the Strategy Directorate sits at the heart of the Agency.
Comprising of the National Assessment Centre (NAC), Strategy, Strategic Planning and Communications, Strategy Directorate plays a pivotal role in setting strategic priorities and enabling strategic investment decisions; delivering NCA strategy and policy; evaluating performance and impact; planning and communicating both internally and externally.
Strategy & Assessments comprises of the following teams: DG Private Office, Governance and Recognition & Award, Future Strategy, National Assessments Centre, NCA Secretariat, Strategy Implementation Unit and Strategy Business Management Team.
The work of our teams is varied and includes:
Strategic Planning comprises of the following teams: Enterprise Design Authority – Business, Investment Management Office, Performance, Assurance & Risk and Spending Review.
The work of our teams is varied and includes:
Communications comprises of the following teams: Strategic Communications, Internal Communications, Digital Communications and Media.
The work of our teams is varied and includes:
The Operational Standards, Capability & Assessment Unit (OSCAU) is responsible for driving up standards across the NCA by delivering a professional and independent Quality Assurance process for Investigation and Intelligence accredited career pathways, and by maintaining direction and oversight of Continuous Professional Development (CPD) for PIP/IPP officers in order to build capability and capacity for the NCA’s delivery of operational outcomes.
Solving the layers of crime takes a range of roles – from interview skills to personality profiling, visualising evidence to cyber innovation.

A man who was previously jailed for 14 years for child sexual abuse offences has today been sentenced to life, after pleading guilty to an additional 67 charges.

Two Vietnamese nationals who advertised small boats people smuggling on Facebook have been sentenced following a major UK-French investigation.

National Crime Agency officers have arrested three people as part of a coordinated operation with French police against a people smuggling organised crime group involved in transporting Vietnamese migrants to the UK in lorries and small boats.