Specialist officers from the NCA’s National Cyber Crime Unit (NCCU) are managing the ongoing investigation and are on site working with BA to gain a better understanding of the incident.
Our investigations into these types of incidents are often complex and take some time before the full details can be established.
We know that ’opportunist’ criminals often use incidents like this to conduct secondary fraud attacks. Anyone who thinks they may be affected should remain vigilant of potential fraudsters seeking access to personal details. Any suspicious activity should be reported to Action Fraud via http://www.actionfraud.police.uk
Advice and guidance on how to mitigate against cyber-attacks can be found on the National Cyber Security Centre’s (NCSC) website - https://www.ncsc.gov.uk/guidance/ncsc-advice-british-airways-customers