NCA statement on Ticketmaster cyber incident

The National Crime Agency is leading the investigation and broader law enforcement response to the cyber incident affecting Ticketmaster.

Specialist officers from the NCA’s National Cyber Crime Unit (NCCU) are managing the ongoing investigation and are working with Ticketmaster and partners to secure evidence, as well as provide mitigation advice and guidance.

Officers are liaising with companies in the UK and overseas, as well as international law enforcement partners, to gain a better understanding of the incident.

We know that fraudsters often use incidents like this to conduct secondary fraud attacks. Anyone who spots suspicious activity on their bank account should contact their card issuer, and if they feel they have been a victim of crime they should contact Action Fraud via

Advice and guidance on how customers can protect themselves against the potential effects of such cyber attacks can be found on the National Cyber Security Centre’s (NCSC) website -

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