Command Team

Director of Investigations: Nikki Holland

Nikki Holland has been appointed as the NCA’s new Director of Investigations.

She has served the majority of her career in various detective roles and has already worked closely with the NCA in her current post. She is responsible for the North West ROCU Titan and the Matrix serious and organised crime portfolio in Merseyside.

Nikki is an accredited PIP 3 SIO and is a qualified strategic gold commander.

As Director Investigations Nikki is responsible for leading some 2,000 officers. Reporting to DDG Operations Steve Rodhouse, she is responsible for ensuring operations and investigations are pursued to the highest standards – and with integrity.



Director of Threat Leadership: Rob Jones

Rob Jones's Law enforcement career began in HM Customs and Excise in 1987, where he spent over a decade working in investigative, surveillance and intelligence roles. He joined the Serious Organised Crime Agency (SOCA) in 2006, creating and leading new intelligence teams to support UK law enforcement before leading the SOCA anti-corruption unit.

Rob joined the NCA in 2013 as Head of Operations in the Border Policing Command, leading the national response to imporations of drugs, firearms and cash at the UK border. He was appointed Deputy Director CEOP in 2017, leading the NCA's response to online child sexual exploitation and abuse. In December 2018, Rob moved from his post as Temporary Director of Vulnerabilities to take on this role as Director of Threat Leadership.





Director of Prosperity (Economic crime and cyber crime) - Donald Toon

Donald started his career in law enforcement in 1990 joining the then HM Customs & Excise and has worked in criminal investigation, enforcement policy and operational management for more than 20 years. He was HMRC’s Criminal Investigation Director from 2011.  





Chief Information Officer: Gerry Cantwell

Gerry joined in February 2015 on secondment from the Ministry of Defence, where he was director of information systems and services. In his role at the Gerry has focused on developing a new IT Strategy for the NCA and building up the internal CIO function to deliver the IT Strategy.








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